Privacy Policy
Effective date: 6/2/2026
This Privacy Policy describes how GENIUSOLVER ("GENIUSOLVER," "we," "our," or "us") collects, uses, and discloses your personal information when you use our Chrome extension and account website (the "Service"). GeniuSolver is a browser extension only — we do not offer a mobile app.
Information We Collect
Account Information: When you create an account, we collect information such as your email address, password (stored in hashed form), and subscription status.
Usage Data: We collect information about how you use the Service, including token usage, questions submitted, and feature interactions to operate billing and improve the product.
Question Content: When you use GeniuSolver, we process the text, images, or screenshots you submit to generate study guidance and explanations. This content may be transmitted to third-party AI providers as described below.
Cookies: We use essential cookies to keep you signed in and remember your preferences. You can manage cookie preferences through the consent banner on our website.
Use of Information
We use the collected information for the following purposes:
- To provide and maintain the Service.
- To authenticate and authorize your access to the Service.
- To communicate with you regarding updates, announcements, and support related to the Service.
- To process your subscription payments and manage your active subscription.
- To improve and optimize the performance, features, and user experience of the Service.
- To comply with legal obligations and enforce our rights.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.
AI Processing and Third-Party AI Providers
GeniuSolver uses third-party artificial intelligence services to analyze your submissions and generate responses. These providers include OpenAI and Anthropic (and their latest available models). Content you submit — such as question text, images, or screenshots — may be sent to these providers solely to deliver the Service.
We do not control how third-party AI providers process data under their own terms and privacy policies. We encourage you to review the privacy practices of OpenAI and Anthropic. We do not sell your personal information.
AI-generated responses may be inaccurate or incomplete. GeniuSolver does not guarantee answer quality and is not responsible for incorrect outputs. See our Terms of Service and Refund Policy for related limitations.
Third-Party Services
In addition to AI providers, we may use third-party services such as payment processors and analytics providers to operate and analyze the Service. These third-party services may have their own privacy policies and practices, which are not covered by this Privacy Policy. We recommend that you review the privacy policies of these third-party services.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely delete or anonymize it.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised Privacy Policy on our website or notify you directly. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@geniusolver.com.